When buying two lights% 20 discount!

Terms of service

1. Scope

For all orders via our online shop, the following terms and conditions apply. Our online shop is aimed exclusively at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or self-employed professional activity.

 

2. Contractual partner, conclusion of contract, correction options

The purchase contract is concluded with Nuave Investment GmbH.

By placing the products in the online shop, we submit a binding offer to conclude the contract. You can initially place our products without obligation into the shopping basket and correct your entries at any time before submitting your binding order by using the corrective aids provided for this purpose in the order process. The contract is concluded by clicking on the order button to accept the offer via the goods contained in the shopping basket. Immediately after the order has been sent, you will receive a confirmation by e-mail.

 

3. Contract language, contract text storage

The language available for the contract is German.

We save the contract text and send you the order data and our terms and conditions in text form. The contract text can be viewed in our customer login.

 

4. Delivery terms

In addition to the stated product prices shipping costs may still apply. For further details on any applicable shipping costs, please refer to the offers.

We only deliver by shipping. Unfortunately, a self collection of the product is not possible.

We do not deliver to packing stations.

 

5.Payment

The following payment methods are available in our shop:

Payment in advance


With the advance payment, we will provide our bank details in a separate e-mail and deliver the goods after receipt.

 

PayPal


In the ordering process, you will be taken to the website of the online provider PayPal
forwarded. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.

 

Immediately by Klarna


After placing the order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have a bank account that has been activated for online banking, legitimize yourself and confirm the payment order to us. You'll get more information during the ordering process. The payment transaction will be immediately executed immediately and your account debited.

 

Purchase on account and financing via Klarna


In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer invoice purchase and hire purchase as a payment option. Please note that Klarna invoice and Klarna installment purchase are only available to consumers and that payment must be made to Klarna.

 

Klarna installment purchase


With Klarna's financing service, you can flexibly pay for your purchase in monthly installments of at least 1/24 of the total amount (but at least € 6,95). You can find more information about Klarna hire purchase including the general terms and conditions and the standard European information for consumer loans here..

 

Klarna bill


When buying on account with Klarna you always get the goods first and you always have a payment period of 14 days. You will find the complete terms and conditions for the purchase of the invoice here..

 

6. Transport damage

If goods are delivered with obvious transport damage, please report such errors to the delivery company as soon as possible and contact us immediately. The non-compliance of a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the freight carrier or the transport insurance.

 

7. Warranty and guarantees

Unless explicitly agreed otherwise below, the statutory warranty rights apply.
The following applies to used goods: if the defect begins after one year
Delivery of the goods occurs, claims for defects are excluded. Defects that occur within one year from delivery of the goods can be claimed within the statutory limitation period of two years from delivery of the goods.
The above restrictions and time limits do not apply to
Claims based on damage caused by us, our legal representatives or vicarious agents


• In case of injury to life, body or health
• in case of intentional or grossly negligent breach of duty as well as malice
• in the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the contractual partner can regularly rely
(Cardinal obligations)
• as part of a guarantee promise, as far as agreed or
• as far as the scope of application of the Product Liability Act is opened.


Information on any applicable additional guarantees and their exact conditions can be found in the product and on special information pages in the online shop.

Customer service: You can reach our customer service via our contact form on our website https://dianashome.com/ as well as by email at info@dianashome.com.

8. Liability

We are always liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agents


• In case of injury to life, body or health
• in case of intentional or grossly negligent breach of duty
• with guarantee promise, as far as agreed, or
• as far as the scope of application of the Product Liability Act is opened.


If essential contractual obligations are violated, the fulfillment of which
proper execution of the contract is made possible and the contractual partner can regularly rely on compliance,
(Cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is limited to the damage that was foreseeable at the time the contract was concluded, the occurrence of which must typically be expected. In addition, claims for damages are excluded.

 

9. Dispute settlement

The European Commission provides a platform for online dispute resolution (OS) that you here. Find. We are ready to participate in an extrajudicial arbitration procedure before a consumer arbitration board. Responsible is the federal universal arbitration board at the Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl am Rhein, www.universalschlichtungstelle.de

Terms & Conditions created with the Trusted Shops Right copywriter in cooperation with
FÖHLISCH lawyers.